How Uniform is Standardization? Variation Within and Across Survey Research Centers Regarding Protocols for Interviewing
Publication information:
Viterna J, Maynard D. How Uniform is Standardization? Variation Within and Across Survey Research Centers Regarding Protocols for Interviewing. In: Maynard D, al, editors. Standardization and Tacit Knowledge: Interaction and Practice in the Survey Interview. New York: John Wiley & Sons; 2002. pp. 365–397.